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DS Core User Innovation Day: Advancing Digital Workflows in Dentistry Through User-Centricity

Posted on Wednesday, February 7, 2024

At the end of 2023, 25 dental professionals from ten countries in Europe, Asia and North and South America visited Dentsply Sirona’s Innovation & Development Center in Zurich, Switzerland for the first DS Core User Innovation Day. During the event Dentsply Sirona shared insights on the current capabilities of DS Core, a glimpse of future developments on the cloud platform, and discussed ideas on how DS Core can further optimize dental professionals’ day-to-day workflows.

In 2022, Dentsply Sirona introduced DS Core, a comprehensive cloud-based platform that takes digitalization in the dental practice to the next level. As a digital and interconnected platform, it is constantly being enhanced to increase value for its users.

DS Core User Feedback

The first DS Core User Innovation Day marks the beginning of a “DS Core User Community”, a global network of dentists and dental technicians who want to unlock the full potential of digital dentistry for themselves, their practices, and labs. This event offered participants the opportunity to dive into the digital universe of Dentsply Sirona to better understand how the platform’s potential can be realized and which existing tools can be used to simplify or accelerate processes.

Dental professionals were particularly interested in the rapidly evolving capabilities of DS Core including central media storage, patient communication, lab and specialist collaboration as well as the connectivity and inter-play with existing DS equipment (CEREC Primemill, Primeprint Solution, Primescan and X-ray devices such as Axeos).

Digital Dentistry Workflow Experience

Collaborative work sessions focusing on comprehensive workflows were held in the DS Innovation and Development Center in Zurich which has a fully operational dental office. These sessions fostered discussions from various user perspectives resulting in great ideas and valuable feedback.

“I felt privileged to be part of a meeting of experts with different strengths, all with the goal of improving everyday clinical dentistry processes and outcomes for our patients," said Dr. George A. Bruder, endodontics practitioner from Stony Brook, New York, USA. "DS Core represents a true paradigm shift in dental practices. I am grateful that Dentsply Sirona is leading the way."

Further comments and thoughts of DS Core users about the platform and how dental professionals around the world use it, can be seen in this video.

From the perspective of Max Milz, Group Vice President Connected Technology Solutions at Dentsply Sirona, this user meeting was an important milestone in the further development of DS Core: "Only with the feedback from our customers can we learn what’s working and what we can do better. It's all about making processes simple while offering high flexibility at all times."

The DS Core User Innovation Community is a group of global dental professionals who are an integral part in the development process as part of Dentsply Sirona's focus on user-centricity. It’s important to note, any DS Core user can provide feedback directly on the platform with the input landing directly on the developers’ desk and feeding into further development of the cloud platform.

For more information please visit:

DS Core: Cloud Solution for Dentists & Labs | Dentsply Sirona Global 







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