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Henry Schein Thrive Service Plus Offers Dental Practitioners Comprehensive Expert Service for Large Equipment

Posted on Wednesday, August 9, 2023

Henry Schein, Inc. (Nasdaq: HSIC) today announced the launch of its new equipment repair subscription offering – Henry Schein Thrive Service Plus, delivered by ServiceFirst – the newest addition to the exclusive portfolio of benefits and value offered as part of the Henry Schein Thrive Rewards program.

This new subscription plan, exclusively offered by Henry Schein, offers comprehensive access to the Company’s ServiceFirst technicians, a highly trained team dedicated to delivering personalized, in-office repair service; a direct line to our expert Technical Advisors who provide remote support and help reduce the need for an onsite visit; and priority dispatch from our ServiceFirst emergency response team to expedite repair services when critical equipment unexpectedly fails.

“When we say rely on us, we make a promise to help our customers operate successfully and deliver quality patient care,” said Dave Steck, Vice President and General Manager, US Dental Group. “The Henry Schein Thrive Service Plus subscription plan helps us deliver on this promise by understanding the vital need our customers have for dependable, expert service and by providing an outstanding solution to address this need.”

Henry Schein’s Thrive brand is a portfolio of offerings that provide savings, rewards, support, and experiences specifically designed to help practices be successful.

• Henry Schein Thrive Rewards: A no-fee, points-based membership program available to private practices and small group practices. Customers advance through four loyalty levels for increased service benefits, higher points earn rates and additional solution discounts.

• Henry Schein Thrive Signature: A paid subscription service that provides enhanced value to the dental practice through exclusive savings on business management services, merchandise, equipment, shipping, and more.

• Henry Schein Thrive Service Plus: A paid subscription service delivered by ServiceFirst; members receive comprehensive repair coverage for their large equipment with one low monthly fee.

• THRIVELIVE, Presented by Henry Schein: The Company’s premier educational annual event for the entire dental team, featuring a robust lineup of world-class education, renowned speakers, and innovative technology. THRIVELIVE 2024 will take place May 2 – 4 at the Bellagio Hotel in Las Vegas, NV.

To learn more about Henry Schein Service Plus, please visit


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