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Grin Partners with Henry Schein and Launches Remote Orthodontic Consultations

Posted on Thursday, February 25, 2021

Grin, a comprehensive digital orthodontic platform that provides orthodontic solutions in partnership with trusted local doctors, today announced a partnership with Henry Schein (Nasdaq: HSIC) and a new Remote Consultation feature. Fortune 500 company Henry Schein, North America’s largest dental supply company, will offer the Grin Remote Monitoring Platform and Grin Remote Consultation to their doctor network across the United States. The Grin experience consists of the Grin App and Grin Scope, which is an FDA listed medical device. Remote Consultation provides orthodontists with a cost effective alternative virtual solution to time consuming initial consults. Combined with Grin Remote Monitoring, this new feature delivers superior visibility resulting in unprecedented insights that assist doctors in cost effective lead generation along with safe and convenient care.

According to research conducted by the Journal of Clinical Orthodontics (JCO), on average, only 43% of consultations result in immediate patient acquisition, and costs practices approximately $900 - $1,350 per patient.1 The Grin Remote Consultation journey leverages Grin virtual care technology—previously reserved for Grin partner doctors and patients already engaged in orthodontic care—and now allows for a pre-treatment touchpoint. Patients can request a consultation with local participating orthodontists through a variety of channels such as participating practices’ engagement platforms or direct doctor referrals.

The Grin Scope is an orthodontist created, proprietary device that serves as an intraoral adapter. It is designed to retract the cheeks to allow a full view of a patient’s mouth. The entire system is powered by the robust Grin App; patients are guided to self-scan their teeth for an orthodontist-ready video. Doctors receive the intraoral self-scan video of their potential patient and send back a short video analysis of the most appropriate treatment options and pathways.

“Consultations are a critical, yet costly step in the process of generating new business and establishing trustworthy doctor-patient relationships. They have the potential to eat up a patient’s valuable time and can be financially inefficient for orthodontists,” said Grin CEO Adam Schulhof, DMD. “We listened to Grin network members, including our new partner Henry Schein, that virtual consultations would address the desire to develop leads while adhering to today’s safety requirements. We’re committed to helping orthodontists generate new opportunities and are excited to work with Henry Schein to provide practitioners nationwide the innovative tools necessary to increase convenience and cost competitiveness.”

“We don’t just see a few poorly shot photos; Grin helps our patients take a detailed video scan in less than a minute so I can see every detail,” said Douglas Palaganis DDS, a Grin partner orthodontist.

"At Henry Schein Orthodontics, we are constantly on the lookout for innovative solutions for our customers,” said Brian Brady, Vice President of Sales at Henry Schein Orthodontics. “We are delighted to partner and distribute the Grin Remote Monitoring Platform that will aid our doctors and customers alike with minimal touch orthodontics."

Henry Schein orthodontists interested in utilizing Grin in their practice can sign up here:

1. Haeger , Robert S. “Establishing an Optimal Pricing Strategy for Your Practice.” JCO Online, 2014,

About Henry Schein

Henry Schein, Inc. (Nasdaq: HSIC) is a solutions company for healthcare professionals powered by a network of people and technology. With approximately 19,000 Team Schein Members worldwide, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that improve operational success and clinical outcomes. Our Business, Clinical, Technology, and Supply Chain solutions help office-based dental and medical practitioners work more efficiently so they can provide quality care more effectively. These solutions also support dental laboratories, government and institutional healthcare clinics, as well as other alternate care sites.

Henry Schein operates through a centralized and automated distribution network, with a selection of more than 120,000 branded products and Henry Schein private-brand products in stock, as well as more than 180,000 additional products available as special-order items.

A FORTUNE 500 Company and a member of the S&P 500® index, Henry Schein is headquartered in Melville, N.Y., and has operations or affiliates in 31 countries. The Company's sales from continuing operations reached $10.0 billion in 2019, and have grown at a compound annual rate of approximately 13 percent since Henry Schein became a public company in 1995.

About Grin

Grin is a comprehensive digital platform that provides orthodontic solutions for all types of teeth straightening needs. The Grin App and Grin Scope connect patients to real orthodontists in their community. Patients can access quality professional care from the convenience of their smart device. Doctors can remotely monitor patients via virtual check-ins for complete visibility—reducing chair time, increasing patient volume, and ensuring safety. To learn more about Grin, you can visit us at:


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