Staffed Dental Chat (SDC) is a live chat service for your website available 24 hours a day, 7 days a week that connects visitors to your site with customer service representatives. At any given moment, visitors have landed on your website that need help with navigation or answers to their questions. SDC’s goal is to capture patient information and enhance your marketing investment by proactively connecting with more sales opportunities. Without live chat most people responding to your advertising or social media will be limited in terms of communicating with your business. SDC agents utilize best practices in live chat and are extensively trained to retain visitors and answer questions about your dental practice. SDC agents send real-time leads and chat transcripts during specified hours to your internal staff via E-mail. Monthly chat activity reports can also be created.