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Inside Dentistry eBook

Riding the Recovery: 3 Messages to Reconnect with New and Returning Patients

Thursday, October 22, 2020

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  • People want information from their healthcare providers that puts them at ease.
  • Most small businesses that monitor their online reputation (94%) have a social media presence, but only 44% use social media to share positive content.
  • Dentistry clients are seeing leads increase 84%.

Reopening dental practices after the pandemic shutdown was an unprecedented operation. Dental teams are busy integrating new processes, training, and equipment in an effort to stay ahead of safety guidelines.

Clearly, questions about safety are still on the forefront of patients’ minds. You need to re-engage and reassure patients whose expectations and priorities have changed. Even in these circumstances (especially in these circumstances), everything you do as a practice needs to dial in a positive patient experience.

There are still many questions about the coming months. Don’t focus on what is outside of your control, only the decisions you can make now to set your practice up to get back on track to reach future goals. This eBook explores your first step: using all available communication channels to deliver three important messages to your new and returning patients.



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