The business relationship between dental practices and laboratories is evolving to a stronger customer service philosophy, bring the technician's expertise into every phase of treatment for the benefit of the practice and the patient. Dental technicians are especially at the forefront of digital dentistry and can position themselves to teach and help dental teams become proficient in digital dentistry to increase patient satisfaction and treatment acceptance.
Gary Kaye, DDS, FAGD, founder of Kaye Dentistry, PLLC, and Mark Hartslief, RDT, founder of the New York Center for Digital Restorative Solutions (NYCDRS), share their insights on how this collaboration works and where it can develop.
This is the future: technicians partnering with practicing dentists, in operatories, training facilities, and in the lab itself. A partnership where all stakeholders are invested in moving the profession forward in the digital track: doing high-quality work and enjoying their professions.
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