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Special Issues
July/August 2018
Volume 39, Issue 3
Peer-Reviewed

Dental Photography Enhances Case Acceptance and Patient Satisfaction

Jean C. Ocasio, CDA, CDD, MHA

Using digital photography to assist in the diagnosis of dental conditions, create a consultation, and develop a treatment plan can help increase patient acceptance that will ultimately improve a practice’s productivity and profitability. Good clinical photographs help patients understand their dental issues, make them feel at ease, and could be the deciding factor in whether a patient proceeds with a recommended treatment. In addition, during a new patient evaluation, taking photographs of different areas of the mouth will allow the patient to better understand the type of treatment needed. Photographs of a patient’s smile can be very telling and are an effective conversation starter, paving the way to a positive dialogue between the patient and the dental care provider. With the proper equipment, such as the EyeSpecial C-III digital dental camera (Shofu Dental, shofu.com), photography becomes an efficient and enjoyable task for the entire dental team. Furthermore, by creating a standardized protocol of necessary images, a regular routine can be implemented for team members to help fulfill expectations without interrupting the workflow.

Key Takeaways

Providing the dental team with the right combination of photography tools and training can improve practice productivity and profitability. The EyeSpecial C-III is an ultra-light (weighing about 1 lb), user-friendly digital camera designed for dentistry.

A series of photographs can help patients understand and accept proposed dental care without being overwhelmed by information. Moreover, using both x-rays and clinical photographs can help decrease the denial and appeal of insurance claims.

Digital photography has revolutionized the way in which patients view and select their dental care and enables clear, concise communication with a dental laboratory to obtain an accurate, esthetic case.

About the Author

Jean C. Ocasio, CDA, CDD, MHA
Office Manager
Advanced Esthetic Dentistry
Orlando, Florida

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