NEWBERG, Ore., Jan. 9, 2015 -- A-dec is pleased to introduce an official 5-year warranty, effective January 1, 2015, for all dental equipment and furniture purchased from an authorized A-dec dealer.
Already well known for strong after-sale support, A-dec formally introduced this policy in order to further back their dealers and support customers.
"Dentists who own A-dec products already know that we are their partner for the life of their practice," says Grant Gerke, Vice President of Product Marketing. "We focus on every last detail in each product we manufacture—and we wanted to make an official statement for our dentists that our commitment goes far beyond manufacturing a durable product. Now we've simply put our promise in writing."
A-dec staffs a large network of Customer Service professionals. They are located on-site at the company's Newberg, Oregon headquarters and in one of their global facilities, in order to assist A-dec's worldwide network of authorized dealers and dentists with installation, operation, and maintenance questions. A-dec is rated #1 by dentists for both "Reliability" and "After Sale Service" in a 2013 third-party double-blind study.
As the world's leading manufacturer of dental chairs, delivery systems, and dental lights, A-dec provides reliable dental equipment solutions to better the lives of dentists and their patients worldwide.
The 50-acre A-dec campus in Newberg, Oregon, includes state-of-the-art manufacturing facilities and the A-dec Education Center dedicated to learning and discovery. A-dec facilities in the United Kingdom, Australia, and China help support an extensive network of authorized dealers in more than 100 countries worldwide.