Inside Dentistry eBook

Integration and Communication for Patient-Centric Practice

Evyenia Kollia, DMD

Thursday, February 27, 2020

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KEY TAKEAWAYS:

• Utilizing visuals with every patient can change the dynamic of your appointments and way you practice.
• Visuals promote more direct communication and improved comprehension.
• Treatment acceptance increases when patients are more confident they understand the procedure.

The ability to facilitate patient communication via visuals is becoming essential to everyday dentistry—not only for dentists, but for the whole team of assistants and hygienists. Visual communication not only saves a lot of time, but it also creates a different environment for patients, in which they're more comfortable and more aware of their condition.

Dr. Evyenia Kollia utilizes patient communication to present visual cues, integrate patient flow, establish trust, and invest in the overall patient experience. Learn how her team implements this approach every day throughout the practice.