Free Dental Practice Management Audio Program Featuring Debra Engelhardt-Nash

Posted on January 16, 2017

COSTA MESA, Calif. – CareCredit®, a leading patient financing company, is expanding its educational library with the addition of a new audio program Care is a Verb, Not a Noun by Debra Engelhardt-Nash, Nash Institute Co-founder and Practice Management Expert. This educational audio program is available free to dentists and teams who accept CareCredit.

In the new audio program, Engelhardt-Nash shares practical advice on how to create patient advocates by establishing a culture of caring so that patients accept recommended care, return for ongoing treatment and rave about their dentist and team to family, friends and co-workers.  Engelhardt-Nash inspires teams to engage patients by encouraging them to share their stories, treat patients like welcomed guests and have win-win financial conversations.

“Every day the dental team can make a difference in a patient’s life,” says Engelhardt-Nash.  “And it’s done by not only delivering exceptional clinical care to patients, but also embracing care as a verb.  This means everything we do can show patients we care about them, we appreciate them and we are their advocates.”    

CareCredit’s educational library features leading practice educators sharing insights on key practice management issues. “CareCredit continues to be committed to helping dentists and teams by connecting them to practical solutions on topics such as overhead management, attracting new patients, patient experience and increasing referrals,” said Bete Johnson, Senior Vice President of Strategic Partnerships, CareCredit. Practices that currently accept the CareCredit credit card can request a copy of this complimentary audio program by contacting their Practice Development Team at 800-859-9975, option 1, then 6.  Practices that have yet to add CareCredit as a financing solution can call 800-300-3046, option 5, to request their complimentary copy.


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