What do Dentists Want? Moving Your Laboratory in the Right Direction
October 30, 2017
Collaboration with technicians is facilitating treatment planning, presentation, and acceptance for dental practices.
Suppliers are a key resource for technicians to learn how to use new products, and even have the opportunity to evaluate them in the lab.
Dental technicians will continue to need specific core competencies that are typically required for dental design.
The business relationship between dental practices and laboratories is evolving to a stronger customer service philosophy, bring the technician's expertise into every phase of treatment for the benefit of the practice and the patient. Dental technicians are especially at the forefront of digital dentistry and can position themselves to teach and help dental teams become proficient in digital dentistry to increase patient satisfaction and treatment acceptance.
Gary Kaye, DDS, FAGD, founder of Kaye Dentistry, PLLC, and Mark Hartslief, RDT, founder of the New York Center for Digital Restorative Solutions (NYCDRS), share their insights on how this collaboration works and where it can develop.
This is the future: technicians partnering with practicing dentists, in operatories, training facilities, and in the lab itself. A partnership where all stakeholders are invested in moving the profession forward in the digital track: doing high-quality work and enjoying their professions.