In the new audio program, Dr. Cathy Jameson and Carrie Webber discuss how to build a practice based on true partnership, where patients are more engaged, more apt to accept recommended care, and more likely to refer friends and family. The audio program also features these two leading dental communicators role-playing key patient conversations and then breaking them down to provide the psychology behind the words.
“We believe practices that really understand and embrace the relationship factor with their patient family are going to have the greatest impact for the practice and for their patients,” explained Carrie Webber. “We want to be able to develop these levels of trust and understanding with our patient base so that they can get to a greater state of health. When we partner with our patients and help them be in a place where they feel safe and heard, we can ultimately help them find ways that they can say ‘yes’ to the treatment they want or need.”
CareCredit’s educational library features leading practice educators sharing insights on key practice management issues. “CareCredit continues to be committed to helping dentists and teams by connecting them to practical solutions from industry experts on topics such as overhead management, attracting new patients, and increasing referrals,” said Bete Johnson, Senior Vice President of Business Development, CareCredit. Practices that currently accept the CareCredit healthcare credit card can request a copy of this complimentary audio program by contacting their Practice Development Team at 800-859-9975, option 1, then 6. Practices that have yet to add CareCredit as a financing solution can call 800-300-3046, option 5, to request their complimentary copy.
About Dr. Cathy Jameson
Cathy Jameson, PhD, has been an international expert on practice management and marketing for more than 25 years. Leveraging her background in education, psychology, and management, she worked alongside her husband, John H. Jameson, DDS, in his practice to implement advanced communications and management techniques. Cathy is an acclaimed speaker, best-selling author, and highly-respected coach, consultant, and communicator.
About Carrie Webber
Carrie Webber has more than 15 years’ experience in marketing, public relations, and corporate communications. At Jameson Management, Carrie facilitates the development of relevant and timely products and services for clients – helping them attract more new patients, deliver an exceptional patient experience, and develop advanced verbal, non-verbal, and written communications skills.
About CareCredit®
For more than 30 years CareCredit, from Synchrony Financial (NYSE: SYF), has helped millions of people pay for needed and desired care and health expenses. CareCredit is a health, wellness and personal care credit card accepted through a national network of more than 200,000 healthcare provider locations and select health-focused retailers. For more information on CareCredit, call 800-300-3046 or visit www.carecredit.com. For more information about Synchrony Financial visit www.synchronyfinancial.com.
